FAQ
Account management and security
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 8 Sept 2025295
- Why is my account frozen and how do I unfreeze it?Published on 22 Aug 2023Updated on 15 Jan 202623,076
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 15 Jan 2026453
- How do I change my login password?Published on 22 Aug 2023Updated on 15 Jan 202619,223
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