FAQ
Individual verification
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Nov 17, 20253
- How do I complete the required tasks shown in the app?Published on Jul 3, 2025Updated on Jul 10, 202531
- How do I verify my identity with Singpass?Published on Sep 13, 2024Updated on Nov 17, 20253
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Nov 17, 202552
- Understanding the risks of using digital payment token servicesPublished on Jun 17, 2025Updated on Nov 17, 20252
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Oct 15, 202539
- What are the types of documents that are accepted as proof of source of wealth in the United Arab Emirates (UAE)?Published on May 8, 2024Updated on Dec 2, 20254
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on Jan 9, 202643
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Jan 9, 20266,401
Showing 16-24 of 24 articles